Intellectual Property & Takedown Policy

You retain ownership of the photos, videos, stories and documents you upload (“Your Content”). You grant Aucemo a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display Your Content solely to operate and provide the Services — for example, showing it on your asset's card or, where you choose, on a public certificate page.

You must only upload content you own or are authorised to use. Do not upload images, text, logos or documents that infringe another person's copyright, trademark, privacy or other rights.

The Aucemo name, logo, brand, design system, software and underlying technology are owned by Aucemo and protected by law. You may not copy, modify, distribute or reverse-engineer them except as expressly permitted.

If you believe content on Aucemo infringes your rights, send a notice to support@aucemo.com including:

• Your name and contact details, and the rights you hold.
• Identification of the infringing content (e.g. the asset or certificate URL).
• A description of the work or right that has been infringed.
• A statement, made in good faith, that the use is not authorised, and that the information in your notice is accurate.

If your content was removed and you believe this was a mistake or that you are authorised to use it, you may send a counter-notice to support@aucemo.com with the relevant details. We may restore the content where appropriate and as permitted by law.

We may, in appropriate circumstances and at our discretion, restrict features, remove content, or suspend or terminate the accounts of users who repeatedly infringe the rights of others.

Use of the Aucemo brand in a way that implies endorsement or partnership without authorisation, or that is misleading, is not permitted. Report suspected brand misuse to support@aucemo.com.

Intellectual-property notices: support@aucemo.com. General grievances: our Grievance Officer at support@aucemo.com.